Water Damage Restoration in Ottawa & Surrounding Areas

When water damage strikes your home or business, immediate action is essential. At Go Pro Restoration, we provide professional water damage restoration services in the Greater Ottawa area to quickly stop damage, remove water, and restore your property safely.

Whether the problem is a flooded basement, burst pipe, sewer backup, foundation leak, or appliance failure, our IICRC-certified technicians respond 24 hours a day with a guaranteed 1-hour emergency response.

With more than 30 years of experience in water damage restoration, we have helped hundreds of homeowners and businesses across Ottawa recover from water-related disasters.

Call 1-866-964-6776 now for immediate help.

24/7 Emergency Water Damage Restoration in Ottawa

Water damage can spread rapidly through flooring, drywall, insulation, and structural materials. If not addressed immediately, it can lead to serious structural deterioration, mold growth, and electrical hazards.

Our emergency restoration teams provide:

  • Emergency water extraction
  • Flooded basement cleanup
  • Burst pipe response
  • Roof and storm water intrusion stabilization
  • Temporary power when required
  • Emergency structural drying

Our crews arrive within one hour anywhere in Ottawa, quickly stabilizing your property and preventing further damage.

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WE’RE AVAILABLE FOR EMERGENCIES 24/7 AND RESPOND WITHIN 1 HOUR.

COMPREHENSIVE WATER & FLOOD DAMAGE RESTORATION SERVICES IN OTTAWA

After contacting Go Pro Restoration, our technicians perform a full inspection to determine the source of water intrusion and the extent of damage.

Using moisture meters and thermal imaging technology, we identify hidden moisture inside walls, floors, and ceilings before beginning the restoration process.

Our water damage restoration services include:

  • Water extraction
  • Structural drying
  • Drying equipment installation and monitoring
  • Dehumidification
  • Removal of damaged building materials (drywall, flooring, insulation)
  • Sewer back-up treatment and odour removal
  • Injecti-dry system for hardwood flooring
  • Anti-microbial treatment application
  • Thermal imaging inspections
  • Moisture monitoring and drying charts
  • Content inventory, cleaning, and packing
  • Disposal of non-salvageable materials
  • Temporary power supply
  • Complete reconstruction and renovations

Our team monitors the drying process daily to ensure your property is completely dry, safe, and restored properly.

FLOODED BASEMENT CLEANUP IN OTTAWA

Flooded basements are one of the most common forms of water damage in Ottawa. They may be caused by:

  • Sump pump failure
  • Foundation leaks
  • Sewer backups
  • Heavy rainfall or snow melt
  • Burst plumbing pipes

Our flooded basement restoration services include:

  • Emergency water removal
  • Structural drying and dehumidification
  • Sanitization and odour removal
  • Damaged material removal
  • Reconstruction of affected areas

Fast intervention prevents long-term structural damage and mold growth, helping protect your home and belongings.

WHAT TO DO WHEN UNEXPECTED HAPPENS:

  • Act quickly – waiting will escalate the damage
  • Call a certified water & flood restoration company in Ottawa A.S.A.P. to put your house in a safe condition
  • Pack and document remaining possessions or reset them depending on the size of the water damage
  • Let Go Pro Restoration Inc. take care of the rest (extract the standing water, remove wet materials, apply anti-microbial, install drying equipment, confirm drying before reconstruction)
  • Be safe and sound in your home

OUR WATER DAMAGE RESTORATION PROCESS

Every restoration project follows a structured process to ensure safe and effective recovery.

Emergency Response

Our team arrives within 1 hour to assess damage and stabilize the property.

Inspection & Moisture Mapping

Moisture meters and thermal imaging identify hidden water inside structures.

Water Extraction

High-capacity pumps remove standing water quickly.

Structural Drying

Industrial air movers and dehumidifiers remove moisture from building materials.

Cleaning & Remediation

Sanitizing agents eliminate bacteria, contaminants, and odours.

Restoration & Reconstruction

Once drying is complete, we repair or rebuild affected areas to restore your property.

WORKING WITH INSURANCE AFTER WATER DAMAGE

Water damage restoration often involves insurance claims. Go Pro Restoration provides detailed documentation, moisture reports, and photographs to support your claim process.

Our team works directly with homeowners while providing the information required by insurance providers to help streamline the restoration process.

Types of Water Damage (IICRC Categories)

These are the IICRC water contamination categories used in restoration projects.

  • Category 1 – Clean Water
    Water from sanitary sources such as broken supply lines, faucets, or water heaters.
  • Category 2 – Grey Water
    Water containing contaminants that may cause illness if ingested. Sources include washing machine overflows or dishwasher leaks.
  • Category 3 – Black Water
    Highly contaminated water from sewer backups, flooding rivers, or stagnant water containing bacteria.

Classes of Water Damage (IICRC Drying Classes)

The IICRC also classifies water damage based on the extent of moisture absorption.

  • Class 1
    Minimal moisture affecting only part of a room.
  • Class 2
    Water affects an entire room with moisture inside walls and flooring.
  • Class 3
    Water saturation affecting ceilings, walls, and insulation.
  • Class 4
    Specialty drying required for dense materials like hardwood, brick, or stone.

Why Choose Go Pro Restoration for Water Damage Restoration in Ottawa

  • Over 30 years of restoration experience
  • IICRC-certified restoration technicians
  • 24/7 emergency response with 1-hour arrival
  • Advanced drying equipment and thermal imaging
  • Full restoration and reconstruction services
  • Detailed documentation for insurance claims

We proudly serve Ottawa, Nepean, Kanata, Orleans, Gatineau, and surrounding communities.

Frequently Asked Questions About Water Damage Restoration

Turn off the water source if possible and avoid areas where electrical hazards may exist. Then call Go Pro Restoration immediately so our emergency team can stabilize your property.

Sewer backups are classified as Category 3 water damage, which requires specialized sanitation, removal of contaminated materials, and full disinfection procedures to restore the affected area safely.

We use industrial pumps, air movers, commercial dehumidifiers, thermal imaging cameras, and moisture meters to detect and remove water from structures.

The timeline depends on the severity of damage and materials affected. Most drying processes take 3–5 days, while reconstruction may take longer depending on the repairs required.

Yes. We provide documentation, moisture reports, and damage photos that help support insurance claims during the restoration process.

Available 24/7 for emergencies – we respond within 1 hour.